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1. What is the optimum resolution setting for
my monitor?
An LCD monitor has a fixed number of pixels. If it receives a signal
lower than its native resolution it must be scaled up in size through
interpolation with an image scaler. For optimal performance the
monitor should be run at its native resolution:
LCD monitors native resolution:
1024 by 768 for monitor size 15"
1280 by 1024 for monitor sizes: 17", 17.4" 18" 19"
1600 by 1280 for monitor sizes: 20.1" and larger
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2. How do I contact AGNPRO Technical Support?
You may contact AGNPRO Technical Support by phone or submit your
question through the support page on our website: http://www.agnpro.com/support/techsupport.html
Telephone:: (212) 647-9080
Hours of operation: 9am to 5pm : Eastern Standard Time
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3. Where can I get the latest drivers that support
Win NT/2000 and Win XP?
You can download the latest drivers from the download page on our
website:
http://www.agnpro.com/support/download.html
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4. The AGNPRO website does not show the specific
driver for my monitor and operating system. What should I do?
For Windows 95 and higher you can use the plug and play drivers
included with the operating system.
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5. Is my monitor compatible with Macintosh computers?
Yes, all AGNPRO monitors are compatible with Macintosh computers
through the VGA port or through the DVI port for those monitors
with digital inputs.
You may need to obtain either a VGA to Mac adapter or a DVI to
ADC adapter There are no software drivers necessary for the Macintosh.
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6. What is the proper care for cleaning for
my monitor?
For AGNPRO monitors with exclusive NeoV Crystal Optic Filter
Technology and the hardened glass exterior, you can use commercially
available computer screen cleaners or optical lens cleaners e.g.
for sunglasses and buff with a soft cloth. A damp cloth with mild
soap can also be effective, but no abrasive cleaners. We also do
not recommend frequent use of Ammonia based household cleaners as
they may damage the optical coatings on the display.
For AGNPRO monitors without exclusive NeoV Crystal Optic Filter
Technology, use only cleaning products specifically designed to
clean LCD monitors and do not apply heavy pressure when cleaning
the surface.
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7. Where can I purchase AGNPRO accessories such
as wall mount kit, display arm and TV tuner?
If you are unable to find AGNPRO accessories from our distributor
and reseller partners, you can contact us to order directly from
AGNPRO.
AGN Professional Inc.
156 Fifth Avenue Suite 1119
New York, NY 10010 USA
Tel: 1-212-647-9080
Fax: 1-212-647-9084
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8. What is the one touch Auto-adjust function?
In analog mode running through the VGA port, the auto adjust function
re-calibrates the to factory defaults and re-centers the image in
the middle of the screen by controlling the scaling, comparing internal
clocks to the input video and synchronization.
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9. Why doesn't the one touch Auto-adjust work
in DVI mode?
The auto adjust function is designed for analog mode running through
the VGA port only. Digital inputs do not require this re-calibration.
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10. Can I connect my monitor to a TV tuner,
DVD player or other video input source?
You can connect AGNPRO monitors equipped with video inputs: S-Video,
Composite Video, and/or component video to various devices such
as a TV tuner, DVD player, or other video input source.
Some model are equipped a Y - adapter for Composite Video and S-Video
input, e.g. S-15V, M-15V, S-17, S-18, S-19, X-174, X-150, X-215,
F-315, F-317.
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11. Does my monitor support both NTSC and PAL
video standards?
Yes. Models equipped with video-in feature (S-video, RCA jack (CVBS)
or Component video adapters) will support both NTSC and PAL and
other major video standards. For details, refer to product specification
for each model located in your user manual.
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12. How do I toggle between input signals with
my AGNPRO TV-01 TV tuner?
For S-15V and M-15V, you can use the toggle switch on the AGNPRO
TV-01 tuner's remote control to toggle between video and pc signals.
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For all other models with video inputs, you will need to use the
On Screen Display Menu (OSD) to select the input signal manually.
13. Is image burn-in permanent on LCD monitors?
No, unlike CRT monitors, image burn-in is not permanent on LCD
monitors. Just turn the display off for an extended period until
the image disappears. Screen savers can prevent this temporary burn-in
effect.
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14. How do I unlock the main onscreen display
menu (OSD)?
If you inadvertently locked the main onscreen display menu (OSD),
press the button located on bottom right for 15 seconds to unlock
the main control menu.
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button exceed 1 second to run automatic adjustment. 